When sending us your art file, please be sure to include the following information (remember to include it on a separate document if you choose the upload option):

• Your contact information – Including your Name, Email Address, Company Name, Address & Phone #.
• Your Job Name
• Your Job #, PO# and the Item # of the piece/s.
• The name of each Art File Uploaded.
• The type of File uploaded – we prefer a High Resolution Print Ready PDF.
• Your order will be printed in 4cp – please do not include any spot colors or they will be converted to process.
• Your final piece size (remember to include bleed beyond the dieline and do not embed the dieline).

Upon receipt of your order we will send your artwork into preflight – if there are any issues with the file, we will contact you right away. 

Once out of preflight, we will prepare a PDF proof for your approval.  The PDF proof will be emailed to you for your approval within 24 hours or artwork receipt. 

Please remember you need to let us know that your proof is approved so that we can proceed to print your order. 

Once we have your approval to proceed, we will print and ship your order. (There is a non-refundable fee of $ 50.00 if your order is cancelled in writing prior to the proof approval.  Once your order is approved, we proceed right to press and the order cannot be cancelled after approval.)

If your PDF is not approved and needs corrections, please contact us to discuss your changes.  Please see additional information regarding proofs and change fees.  We charge $85/hour for all corrections with a $50 minimum charge for changing including if a revised file is sent to us. We will then send you a PDF of the revised or new file for approval. Production for your job will not begin until we receive written sign off on the proof.

If you are uploading or e-mailing files larger than 5 MB, you should compress your files prior to transfer. Take all the files for your job and place them in one folder. Then compress the folder as a .zip file. This will make it easier to upload the files and help to make sure you include all necessary files you intended to send.

Images should be 300 dpi at full size for best print reproduction. Text should be 600 dpi at full size.